Frequently Asked Questions

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What are the recommended triggers to get a Nurse Case Manager (NCM) involved

Lost work time more than 7 days
Help clients navigate through the healthcare system
Serious injuries
Assist in estimating length of disability and treatment costs
Improve communication between the client, insurance company and employer

What are the goals of a Nurse Case Manager

Educate clients on how to improve their health status
To prevent or manage chronic illness
To improve quality of life
Better control health costs
To reduce or eliminate permanent disability